Flat per workspace · Verified 2026-11-03 on the official pricing page Crisp pricing
Flat-priced support inbox per workspace: $45/mo for 4 agents, $95 for 10, free plan for 2.
What real teams pay
| Setup | Plan | Annual billing /mo | Monthly billing | How it adds up |
|---|---|---|---|---|
| Startup · 3 agents · no AI | Mini | $45 | $45 | $45/mo flat (4 agents included) · annual price Not listed — monthly price used |
| Growing team · 10 agents · 300 AI resolutions/mo | Essentials | $95 | $95 | $95/mo flat (10 agents included) · AI uses included credits — cost per resolution Not listed, not in total; annual price Not listed — monthly price used |
| Support org · 50 agents · 2,000 AI resolutions/mo | Plus | $595 | $595 | $295/mo flat (20 agents included) + 30 extra agents × $10 · AI uses included credits — cost per resolution Not listed, not in total; annual price Not listed — monthly price used |
Plans
| Plan | Monthly | Annual /mo | Unit | Includes | Notes |
|---|---|---|---|---|---|
| Free | $0 | $0 | Flat /mo | 2 agents included · no extra agents · AI resolution price Not listed annual price Not listed — monthly price used | 2 agents, 100 customer profiles, chat widget. |
| Mini | $45 | Not listed | Flat /mo | 4 agents included · no extra agents · AI credits included · per-resolution cost Not listed annual price Not listed — monthly price used | 4 agents, shared email inbox, $5 of AI credits included. |
| Essentials | $95 | Not listed | Flat /mo | 10 agents included · no extra agents · AI credits included · per-resolution cost Not listed annual price Not listed — monthly price used | 10 agents, omnichannel inbox, workflow builder, AI chatbot, $25 AI credits. |
| Plus | $295 | Not listed | Flat /mo | 20 agents included · +$10/agent · AI credits included · per-resolution cost Not listed annual price Not listed — monthly price used | 20 agents included, extra agents $10/mo, ticketing system, $75 AI credits. |
Free plan, trial & add-ons
| Forever free | Yes |
| Trial | 14 days |
| Free / trial notes | Free plan: $0 with 2 agents and 100 customer profiles. Paid plans: 14-day free trial, no card required. |
| Add-ons & extras | Additional agents $10/mo on Plus only. |
| Pricing unit | Flat per workspace |
| Source | https://crisp.chat/en/pricing/ · checked 2026-11-03 |
Gotchas
- Mini and Essentials are hard-capped at 4 and 10 agents — no extra seats.
- AI usage draws from dollar credits; cost per resolution is not stated.
- No annual price is shown on the pricing page.
Shortlisted in: Cheapest help desk softwarehelp desk for small businessFree help desk software and trialshelp desk for ecommercehelp desk for large support teams
Compare
- Crisp vs Intercom — Intercom from $29/agent/mo
- Crisp vs Help Scout — Help Scout from $25/agent/mo
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FAQ
How much does Crisp cost in 2026?
The cheapest paid plan is Mini: $45/mo flat billed monthly, annual Not listed. Checked on the official pricing page 2026-11-03.
What would a real support team pay for Crisp?
Startup · 3 agents · no AI: $45/mo (Mini). Growing team · 10 agents · 300 AI resolutions/mo: $95/mo (Essentials). Support org · 50 agents · 2,000 AI resolutions/mo: $595/mo (Plus).
How does Crisp charge for AI?
AI is metered in AI credits: $5 (Mini), $25 (Essentials), $75 (Plus) included per month; the cost per AI resolution is Not listed.
Does Crisp have a free plan or trial?
Free plan: $0 with 2 agents and 100 customer profiles. Paid plans: 14-day free trial, no card required.
What limits or extra costs should I watch for on Crisp?
Mini and Essentials are hard-capped at 4 and 10 agents — no extra seats. Additional agents $10/mo on Plus only.