Free help desk software and trials
Forever-free plans and trial lengths from each official pricing page, costed for 2 agents. Only free plans and trials stated on the official pricing pages.
| # | Tool | Bill /mo | Plan | From | Free? | Why on this list | Visit |
|---|---|---|---|---|---|---|---|
| 1 |  Help Scout | $0 | Free | $30/agent/mo | Yes | Free plan: 5 users, 1 inbox and 1 Docs site. Paid plans: “Try for Free”; Envoy AI add-on has a 3-month free trial. | Visit |
| 2 |  Jira Service Management | $0 | Free | $21.50/agent/mo | Yes | Free forever for 3 agents. Standard and Premium have a free trial (“Try it free”). | Visit |
| 3 |  Crisp | $0 | Free | $45/mo | Yes | Free plan: $0 with 2 agents and 100 customer profiles. Paid plans: 14-day free trial, no card required. | Visit |
| 4 |  LiveAgent | $30 | Starter | $15/agent/mo | 30-day trial | No free plan. 30-day free trial, no credit card required. | Visit |
| 5 |  Zendesk | $38 | Support Team | $19/agent/mo | 14-day trial | No free plan. 14-day free trial; startups program offers 6 months of Suite for up to 50 agents (eligibility applies). | Visit |
| 6 |  Freshdesk | $46 | Growth | $23/agent/mo | 14-day trial | 14-day free trial of the Enterprise plan; no forever-free plan shown on the pricing page. | Visit |
| 7 |  Front | $50 | Starter | $25/agent/mo | 14-day trial | No free plan. 14-day free trial with Professional features, no credit card. | Visit |
| 8 |  HelpDesk | $50 | Essential | $25/agent/mo | 14-day trial | No free plan. 14-day free trial, no credit card, no commitment. | Visit |
| 9 |  Re:amaze | $58 | Basic | $29/agent/mo | 14-day trial | No free plan. 14-day free trial, no credit card needed. | Visit |
FAQ
What is the free help desk software and trials?
Ranked for 2 agents, 0 AI resolutions a month, monthly billing: Help Scout $0/mo, Jira Service Management $0/mo, Crisp $0/mo, LiveAgent $30/mo. Only free plans and trials stated on the official pricing pages.
Is the cheapest help desk always the best pick?
No. Check channels (email, chat, phone), SLAs, reporting, integrations and whether AI is billed per resolution on each tool page before you switch.
How were these prices checked?
Official pricing pages captured with Playwright on 2026-11-03. Anything unpublished stays Not listed.