Per seat, billed annually · Verified 2026-11-03 on the official pricing page Front pricing
Email-first customer operations platform: $25/seat/mo Starter for up to 10 seats, billed annually.
What real teams pay
| Setup | Plan | Annual billing /mo | Monthly billing | How it adds up |
|---|---|---|---|---|
| Startup · 3 agents · no AI | Starter | $75 | $75 | 3 agents × $25 |
| Growing team · 10 agents · 300 AI resolutions/mo | Starter | $250 | $250 | 10 agents × $25 · AI resolution price Not listed — not in total |
| Support org · 50 agents · 2,000 AI resolutions/mo | Professional | $3,250 | $3,250 | 50 agents × $65 · AI resolution price Not listed — not in total |
Plans
| Plan | Monthly | Annual /mo | Unit | Includes | Notes |
|---|---|---|---|---|---|
| Starter | Not listed | $25 | Per agent /mo | per agent · max 10 · AI resolution price Not listed monthly-billing price Not listed on the pricing page | Up to 10 seats; single-channel support, basic analytics, public knowledge base. |
| Professional | Not listed | $65 | Per agent /mo | per agent · max 50 · AI resolution price Not listed monthly-billing price Not listed on the pricing page | Up to 50 seats; omnichannel, multiple workspaces, SSO and SCIM. |
| Enterprise | Not listed | $105 | Per agent /mo | per agent · AI resolution price Not listed monthly-billing price Not listed on the pricing page | Smart rules, unlimited rules and macros, AI Copilot, QA and CSAT included. |
Free plan, trial & add-ons
| Forever free | No |
| Trial | 14 days |
| Free / trial notes | No free plan. 14-day free trial with Professional features, no credit card. |
| Add-ons & extras | Copilot $20/seat/mo; WhatsApp at Meta cost + 20% admin fee; API rate-limit increase $200 per 100 requests/min per month; onboarding package required for contracts over $25k. |
| Pricing unit | Per seat, billed annually |
| Source | https://front.com/pricing · checked 2026-11-03 |
Gotchas
- Only annual prices are shown (“Billed Annually, save 24%”).
- Starter caps at 10 seats and Professional at 50.
- Onboarding packages are mandatory for contracts over $25k.
Shortlisted in: Cheapest help desk softwareFree help desk software and trialshelp desk for large support teams
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FAQ
How much does Front cost in 2026?
The cheapest paid plan is Starter: monthly billing Not listed, $25/agent/mo billed annually. Checked on the official pricing page 2026-11-03.
What would a real support team pay for Front?
Startup · 3 agents · no AI: $75/mo (Starter). Growing team · 10 agents · 300 AI resolutions/mo: $250/mo (Starter). Support org · 50 agents · 2,000 AI resolutions/mo: $3,250/mo (Professional).
How does Front charge for AI?
Autopilot AI agent “starting at $0.05 /conversation” (talk to sales) — exact rate Not listed; Copilot $20/seat/mo on Starter and Professional (included in Enterprise).
Does Front have a free plan or trial?
No free plan. 14-day free trial with Professional features, no credit card.
What limits or extra costs should I watch for on Front?
Only annual prices are shown (“Billed Annually, save 24%”). Copilot $20/seat/mo; WhatsApp at Meta cost + 20% admin fee; API rate-limit increase $200 per 100 requests/min per month; onboarding package required for contracts over $25k.