Per agent (Enterprise flat) · Verified 2026-11-03 on the official pricing page LiveAgent pricing
Budget omnichannel help desk with no AI fees: $15/agent/mo Starter offer ($11 annual), 30-day trial.
What real teams pay
| Setup | Plan | Annual billing /mo | Monthly billing | How it adds up |
|---|---|---|---|---|
| Startup · 3 agents · no AI | Starter | $33 | $45 | 3 agents × $11 · special offer price (regular $19 monthly / $15 annual) |
| Growing team · 10 agents · 300 AI resolutions/mo | Starter | $110 | $150 | 10 agents × $11 + AI: $0 from vendor (bring your own AI provider) · you pay your AI provider separately; special offer price (regular $19 monthly / $15 annual) |
| Support org · 50 agents · 2,000 AI resolutions/mo | Starter | $550 | $750 | 50 agents × $11 + AI: $0 from vendor (bring your own AI provider) · you pay your AI provider separately; special offer price (regular $19 monthly / $15 annual) |
Plans
| Plan | Monthly | Annual /mo | Unit | Includes | Notes |
|---|---|---|---|---|---|
| Starter | $15 | $11 | Per agent /mo | per agent · AI $0 from vendor (bring your own provider) special offer price (regular $19 monthly / $15 annual) | Email and chat for a small team. |
| Team | $26 | $22 | Per agent /mo | per agent · AI $0 from vendor (bring your own provider) special offer price (regular $35 monthly / $29 annual) | Every channel, phone included. |
| Business | $44 | $38 | Per agent /mo | per agent · AI $0 from vendor (bring your own provider) special offer price (regular $59 monthly / $49 annual) | More AI agents, MCP and control. |
| Enterprise | $3999 | $3199 | Flat /mo | 80 agents included · +$49/agent ($39 annual) · AI $0 from vendor (bring your own provider) Enterprise is sold via “Talk to sales” | Flat fee with 80 agents included; extra agents $49 ($39 annual). |
Free plan, trial & add-ons
| Forever free | No |
| Trial | 30 days |
| Free / trial notes | No free plan. 30-day free trial, no credit card required. |
| Add-ons & extras | Enterprise extra agents $49/mo ($39 annual). |
| Pricing unit | Per agent (Enterprise flat) |
| Source | https://www.liveagent.com/pricing/ · checked 2026-11-03 |
Gotchas
- Listed prices are a special offer “if you start a trial by November 22, 2026”; regular prices are about 25% higher.
- AI is free from LiveAgent but you pay your AI provider (e.g. OpenAI) separately.
- Enterprise is a $3,999/mo flat fee — only worth it above ~70 agents.
Shortlisted in: Cheapest help desk softwarehelp desk for small businesshelp desk with AI agentsFree help desk software and trialshelp desk for ecommercehelp desk for large support teams
Compare
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FAQ
How much does LiveAgent cost in 2026?
The cheapest paid plan is Starter: $15/agent/mo billed monthly, $11/agent/mo billed annually. Checked on the official pricing page 2026-11-03.
What would a real support team pay for LiveAgent?
Startup · 3 agents · no AI: $33/mo (Starter). Growing team · 10 agents · 300 AI resolutions/mo: $110/mo (Starter). Support org · 50 agents · 2,000 AI resolutions/mo: $550/mo (Starter).
How does LiveAgent charge for AI?
LiveAgent charges $0 for AI: you connect your own AI provider and pay that provider directly.
Does LiveAgent have a free plan or trial?
No free plan. 30-day free trial, no credit card required.
What limits or extra costs should I watch for on LiveAgent?
Listed prices are a special offer “if you start a trial by November 22, 2026”; regular prices are about 25% higher. Enterprise extra agents $49/mo ($39 annual).