Per team member · Verified 2026-11-03 on the official pricing page Re:amaze pricing
Ecommerce-friendly help desk: $29/member/mo Basic with 5 AI resolutions per user included.
What real teams pay
| Setup | Plan | Annual billing /mo | Monthly billing | How it adds up |
|---|---|---|---|---|
| Startup · 3 agents · no AI | Basic | $78.30 | $87 | 3 agents × $26.10 |
| Growing team · 10 agents · 300 AI resolutions/mo | Basic | $473.50 | $502.50 | 10 agents × $26.10 + 50 AI resolutions included + 250 AI resolutions × $0.85 |
| Support org · 50 agents · 2,000 AI resolutions/mo | Basic | $2,793 | $2,938 | 50 agents × $26.10 + 250 AI resolutions included + 1,750 AI resolutions × $0.85 |
Plans
| Plan | Monthly | Annual /mo | Unit | Includes | Notes |
|---|---|---|---|---|---|
| Basic | $29 | $26.10 | Per agent /mo | per agent · 5 AI resolutions/agent included, then $0.85 per AI resolution | Unlimited email inboxes, live chat, FAQ, basic reporting; 5 AI resolutions per user per month. |
| Pro | $49 | $44.10 | Per agent /mo | per agent · 10 AI resolutions/agent included, then $0.85 per AI resolution | AI intents, status page; 10 AI resolutions per user per month. |
| Plus | $69 | $62.10 | Per agent /mo | per agent · 20 AI resolutions/agent included, then $0.85 per AI resolution | Most popular; 20 AI resolutions per user per month. |
Free plan, trial & add-ons
| Forever free | No |
| Trial | 14 days |
| Free / trial notes | No free plan. 14-day free trial, no credit card needed. |
| Add-ons & extras | Extra AI resolutions $0.85 each. Annual billing saves 10%. |
| Pricing unit | Per team member |
| Source | https://www.reamaze.com/pricing · checked 2026-11-03 |
Gotchas
- AI allowance scales per seat, so small teams get very few included resolutions.
- Annual saves only 10%.
- No forever-free plan.
Shortlisted in: Cheapest help desk softwarehelp desk for small businesshelp desk with AI agentsFree help desk software and trialshelp desk for ecommerce
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FAQ
How much does Re:amaze cost in 2026?
The cheapest paid plan is Basic: $29/agent/mo billed monthly, $26.10/agent/mo billed annually. Checked on the official pricing page 2026-11-03.
What would a real support team pay for Re:amaze?
Startup · 3 agents · no AI: $78.30/mo (Basic). Growing team · 10 agents · 300 AI resolutions/mo: $473.50/mo (Basic). Support org · 50 agents · 2,000 AI resolutions/mo: $2,793/mo (Basic).
How does Re:amaze charge for AI?
Re:amaze AI Agent: 5 / 10 / 20 resolutions per user per month included, then $0.85 per additional resolution.
Does Re:amaze have a free plan or trial?
No free plan. 14-day free trial, no credit card needed.
What limits or extra costs should I watch for on Re:amaze?
AI allowance scales per seat, so small teams get very few included resolutions. Extra AI resolutions $0.85 each. Annual billing saves 10%.